Support

Installation & Set-up

Basic Usage

After filling out this support form you will immediately receive a confirmation in your email, if you don’t see it check your spam folder. If you don’t see anything after an hour please e-mail us directly at support@alexaudiobutler.com, so we are sure our answers reach you.

Requirements

System Requirements

Alex Audio Butler is a 64-bits VST3 & VST2.4 plug-in suite for macOS (10.13+) & Windows (10)
Tested on:
  • Adobe Premiere Pro 2019+
  • Blackmagic Design DaVinci Resolve 16+ (except macOS App Store versions)
  • Adobe Audition 2020+

Different licenses are available depending on the programs you want to use with Alex Audio Butler
Other host software might work, but is not fully tested. Let us know if you want to see official support for an other program.

Any hardware system that can run edit video sufficiently will run Alex Audio Butler fine.

Download, Installation, Activation

  1. Download the Alex Audio Butler Installer through the link in the e-mail and follow the on-screen instructions.
  2. Open the “Audio Plug-in Manager” through Preferences -> Audio and click “Scan for Plug-ins”.
    • After scanning Alex Audio Butler appears in the list below.
  3. Open the “Audio Track Mixer” panel and reveal the “Effects/Sends” section.
  4. Load an instance of Alex Audio Butler in one of the slots through VST3->Tools->Unimule.
  5. A pop-up appears, asking for the “License Key”. Copy it from the e-mail and run the online authorization.
  6. To confirm everything succeeded, double click the Alex Audio Butler slot to open the graphical interface.

For more info watch the rest of the videos on the Alex Audio Butler Playlist on YouTube

Manual

Download our manual here (pdf): Manual